Recognise regulars before they introduce themselves
Every booking builds your guest book: visits, notes, allergies and preferences. Your team greets regulars personally – even on a new shift.
Guest CRM
Guest profile with history
Visits, no-shows, notes and tags at a glance – straight from the reservation book.
Consent on record
Marketing consent is stored with double opt-in and a timestamp, never assumed.
Access and erasure
Export (Art. 15) and erasure (Art. 17 GDPR) are built-in functions.
Allergies as operational data
Allergy notes are visible to kitchen and service but cannot be used for marketing.
How it works
Guests are created from bookings automatically
Add notes, tags and preferences
Ask for consent and invite guests
Frequently asked questions
May I send newsletters to guests?
Only with consent. Wirtivo stores consent with double opt-in and blocks marketing without it.
Can I import guests from Quandoo?
Yes, through the CSV import. Consent is only taken over when the export states it explicitly; otherwise it is unknown.
Who owns the guest data?
Your business. Wirtivo processes it on your behalf and does not use it for a marketplace of its own.
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